Refund Policy

1. Overview

At TikTokWizard, we strive to provide exceptional AI-powered content creation services. This refund policy outlines the terms and conditions for requesting refunds on our subscription services.

2. Refund Eligibility

You may be eligible for a refund under the following circumstances:

• Technical issues preventing service access for more than 48 hours
• Billing errors or duplicate charges
• Service does not match the described features
• Request made within 7 days of initial subscription

3. Non-Refundable Items

The following are not eligible for refunds:

• Subscription renewals after the initial 7-day period
• Partial month usage
• Content generated using our AI tools
• Account suspensions due to policy violations
• Change of mind after successful service delivery

4. Refund Process

To request a refund, please follow these steps:

1. Contact our support team at contact@tiktokwiz.com
2. Provide your account details and reason for refund
3. Include any relevant documentation or screenshots
4. Wait for our team to review your request (typically 2-3 business days)
5. Receive confirmation and refund processing details

5. Processing Time

Once approved, refunds will be processed within 5-10 business days. The refund will be credited to the original payment method used for the purchase. Please note that processing times may vary depending on your payment provider.

6. Subscription Cancellation

You can cancel your subscription at any time through your account settings. Cancellation will prevent future billing but will not automatically trigger a refund for the current billing period. Your access will continue until the end of the paid period.

7. Dispute Resolution

If you disagree with our refund decision, you may escalate the matter by contacting our management team. We are committed to resolving all disputes fairly and promptly.

8. Contact Information

For all refund-related inquiries, please contact us:

9. Policy Updates

We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our service after changes constitutes acceptance of the updated policy.